Your winnings are yours. myluck processes all withdrawal requests quickly and transparently — via DuitNow, FPX, internet banking, and a range of local payment methods you're already familiar with.
Choose the option that suits you best — all methods support Malaysian Ringgit (MYR)
The fastest withdrawal method at myluck. Funds are transferred directly to your bank account or e-wallet via the DuitNow system.
Supports all major Malaysian banks — Maybank, CIMB, Public Bank, RHB, Hong Leong, AmBank, and more.
Withdraw directly to your Touch 'n Go eWallet — a popular choice for players who regularly use e-wallets.
For GrabPay and Boost users — withdraw directly to your e-wallet with no bank account number required.
The withdrawal process at myluck is designed to be as simple as possible. Follow these steps to cash out your winnings.
Access the myluck platform via your web browser or mobile app. Enter your username and password to log in securely.
From your account dashboard, click on the "Withdrawal" menu or navigate through the finance section in your account settings.
Pick the option that works best for you — DuitNow, FPX, Touch 'n Go, GrabPay, or Boost. Make sure your destination account details are saved and verified.
Enter the amount you wish to withdraw. Make sure the amount is above the minimum limit (MYR 30) and does not exceed the set daily limit.
Review your withdrawal details and confirm. Some withdrawals require OTP verification for added security — this is myluck's standard protection step.
Depending on the method chosen, funds will arrive within 1 to 15 minutes. You will receive a notification in your myluck account once the process is complete.
Processing time depends on the chosen method and withdrawal amount
| Method | Processing Time | Min. Limit | Max. Limit | Fees |
|---|---|---|---|---|
| DuitNow | 1–5 minutes | MYR 30 | MYR 50,000 | None |
| FPX / IBanking | 5–15 minutes | MYR 30 | MYR 100,000 | None |
| Touch 'n Go | 1–10 minutes | MYR 30 | MYR 10,000 | None |
| GrabPay | 5–15 minutes | MYR 30 | MYR 5,000 | None |
| Boost | 5–15 minutes | MYR 30 | MYR 5,000 | None |
Status Request Withdrawal
Your request is being reviewed by the system. This status typically lasts less than 2 minutes.
Request approved and being sent to your destination payment system.
Funds have been successfully transferred to your destination account. Check your bank account or e-wallet.
Request not approved. Credits have been returned to your myluck account. Check the reason for rejection in the transaction details.
One of the most important things for any player is the assurance that their winnings can be withdrawn easily and without hassle. myluck understands the importance of this and has built a withdrawal system specifically designed to meet the needs of Malaysian players.
Before your first withdrawal is processed, myluck requires basic identity verification through the KYC (Know Your Customer) process. This is a standard procedure required to ensure your account's security and prevent unwanted activity.
The KYC process at myluck is straightforward — simply submit a copy of your MyKad or passport and wait for verification, which is usually completed within 24 hours. Once KYC is done, you won't need to repeat this process for future withdrawals.
If you have received any bonus or promotion from myluck, please review the associated wagering requirements before making a withdrawal. Some bonuses have wagering requirements that must be met before any winnings derived from those bonuses are eligible for withdrawal.
Funds you deposited yourself without a bonus are not subject to any wagering requirements — they can be withdrawn at any time as long as your account balance is sufficient. myluck always prioritizes transparency in all withdrawal terms and conditions.
Regular players have a standard daily withdrawal limit that suits most casual players. However, more active players with higher withdrawal needs will benefit from the myluck VIP program.
Myluck VIP members enjoy significantly higher daily withdrawal limits, priority processing, and access to exclusive withdrawal channels that allow large transactions to be processed faster. The VIP programme also provides access to a personal account manager who can assist with any withdrawal-related issues.
In rare cases, a withdrawal may take longer than usual due to bank system maintenance or additional security checks. If your withdrawal is still incomplete after 30 minutes, check the status in your account transaction history first.
If the status shows "Success" but the funds have not arrived in your account, this is most likely due to a delay on the part of your destination bank or e-wallet — not an issue from myluck. Contact the myluck customer support team, available 24/7, for further assistance.
Every cent of your winnings is protected by a comprehensive layer of security
All withdrawal data is encrypted using 256-bit SSL banking security standards — the same used by major banks worldwide.
Withdrawals above a certain limit require OTP verification via SMS or email — adding an extra layer of protection to your account.
The integrated KYC system ensures that only the verified account owner can make withdrawals — protecting you from unauthorized access.
An automated monitoring system operates around the clock to detect any suspicious activity and respond immediately.